Jawatan Kosong onsite technician Petaling Jaya Januari 2021 DigitalRoute

Information of Job Vacancy

Title of Job : Onsite Technician
Company Name : DigitalRoute
Placement : Petaling Jaya
Date : 23 Disember 2020
Expired : No

Jawatan Kosong Petaling Jaya 2021 DigitalRoute. Good Morning for loyal visitors who are hunting job. Hopefully not despair give up to find a job that well suited with qualifications your needed. Indeed sometimes find a job that appropriate is convulated in this year. On this occasion, the admin will give info Jawatan Kosong Petaling Jaya 2021 DigitalRoute. Here info more detail about Jawatan Kosong Petaling Jaya 2021 DigitalRoute.

Jawatan Kosong Petaling Jaya 2021 DigitalRoute

Here is criteria job description that you must meet to apply Jawatan Kosong Petaling Jaya 2021 DigitalRoute which opened end of this month:

ABOUT DIGITALROUTE: DigitalRoute has the only platform that is purpose built to convert raw usage data into billable items. This enables companies to capitalize on the growing wave of usage-based business models. More than 400 companies rely on our platform for usage-based monetization, quote-to-cash automation, finance system consolidation and telecom mediation. We deliver extreme precision in the most complex environments in the world. We’re the new standard for usage-based revenue. We are a profitable, global company of 250 employees. With our headquarters in Stockholm, Sweden, we have offices around the globe, from Kuala Lumpur to Atlanta.

It is highly probable that at some point in time your data has passed through technology from DigitalRoute. If you turn on the heating in your house, travel by airplane, buy a train ticket or make a call with your phone from anywhere in the world! There is a great chance that the company behind these services use our technology to work with their data. You may not know about us, but the companies you trust to provide these daily services certainly do.

We are looking for a talented Onsite technician that want to participate in building on the success story of DigitalRoute.

You will be part of our Internal IT team and have an important role in our journey to become a key business enabler for our organization. You will contribute and help build the new structure and processes.
As a growing tech company we have a high pace and a constantly changing environment including a lot of fun daily challenges. We drive for continuous improvement and to deliver secure and available systems as well as first-class support.
We have a comprehensive technical platform based on virtualization (VMware). We run both Linux and Windows and the infrastructure is primarily hosted by an outsourcing partner.
Our workplace IT consists of both Windows and Apple which requires knowledge about both platforms.

We promote self-organizing, cross-functional teams, a flat hierarchy and flexible working hours to give all our employees a good work/life balance.

As an Onsite Technician at DigitalRoute, you will
  • Provide L1 and L2 support for DigitalRoutes workstations, laptops (Windows and MAC), printers, mobile phones (Android and iOS), video conference and end-user systems

  • Install and configure all workstations and laptops (both Windows and MAC)

  • Maintain our asset management system

  • Coordinate with L3-support and business application owners, assisting the System administrators to ensure system availability

  • Provide support and troubleshoot remote for all our end-users across the globe

  • Manage our Active Directory and Azure AD

  • Troubleshoot and resolve system hardware and software incidents

  • Coordinate incidents with third party system and service providers

  • Periodically work on-call for L1 and L2 support in other time zones (Asia and USA)

  • Collaborate with our outsourced servicedesk

We believe that you
  • Have experience and worked with Microsoft Windows, PC hardware, MacOS, Apple products, MFP printers, Microsoft Office 365, AD, Azure AD, MDM (Intuneis merited), SSO and MFA

  • Have strong customer service orientation and enjoy putting in that extra effort to deliver the best support

  • Are open-minded and like to work in a highly collaborative environment

  • Have the ability to present technical information in a professional and user-friendly language

  • Enjoy working in a global company

  • Have excellent verbal and written communication skills in English

Only applicants that meet to qualifications above of that will be called upon to perform the next test. For that, if you are interested and meet the participants Jawatan Kosong Petaling Jaya 2021 DigitalRoute above, please submit your application before limit registration.

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