Jawatan Kosong customer service manager education Kuala Lumpur Oktober 2020 Awesome English Language Center

Information of Job Vacancy

Title of Job : Customer Service Manager Education
Company Name : Awesome English Language Center
Placement : Kuala Lumpur
Date : 30+ days ago
Expired : No

Jawatan Kosong Customer Service Manager Education Kuala Lumpur 2020 Awesome English Language Center. Good Afternoon for friends who are hunting job. Hopefully not despair give to find a job that convenient with dreams your needed. Indeed occasionally find a job that appropriate is laborious in this year. On this occasion, the admin will give information Jawatan Kosong Customer Service Manager Education Kuala Lumpur 2020 Awesome English Language Center. Here news more detail about Jawatan Kosong Customer Service Manager Education Kuala Lumpur 2020 Awesome English Language Center.

Jawatan Kosong Customer Service Manager Education Kuala Lumpur 2020 Awesome English Language Center

Here is qualifications job description that you must meet to applying Jawatan Kosong Customer Service Manager Education Kuala Lumpur 2020 Awesome English Language Center which opened end of this month:

Customer service managers make sure that the needs of their customers are being satisfied. The aim is to provide and promote excellent customer service throughout the organization and to assure that service standards are being met, and manage the customer service team. Client happiness and satisfaction is the highest priority.

Responsibilities:
Although the work varies, the typical activities are likely to include some or all of the following:

  • providing help to customers using your organization's products or services
  • communicating courteously with customers by telephone, email, letter and face-to-face
  • investigating and solving customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants
  • handling customer complaints or any major incidents
  • issuing refunds or compensation to customers
  • keeping accurate records of discussions or correspondence with customers
  • analyzing statistics or other data to determine the level of customer service your organization is providing
  • producing written information for customers, often involving use of computer packages and software
  • writing reports analyzing the customer service that your organization provides
  • developing feedback or complaints procedures for customers to use
  • improving customer service procedures, policies and standards for your organization or department
  • meeting with other managers to discuss possible improvements to customer service
  • involvement in staff recruitment and appraisals
  • training staff to deliver a high standard of customer service
  • leading or supervising a team of customer service staff
  • learning about your organization's products or services and keeping up to date with changes
  • keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

Job Types: Full-time, Contract

Experience:

  • Managerial: 3 years (Preferred)
  • Customer Service: 5 years (Required)

Education:

  • Bachelor's (Required)

Work Remotely:

  • No

Only job candidates that satisfies to requirements above of that will be called upon to perform debriefing. For that, if you are interested and meet the candidates Jawatan Kosong Customer Service Manager Education Kuala Lumpur 2020 Awesome English Language Center above, please submit your application before not applicable.

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