Jawatan Kosong system support engineer global helpdesk Selangor November 2020

Information of Job Vacancy

Title of Job : System Support Engineer Global Helpdesk
Company Name : No Company
Placement : Selangor
Date : 15 Oktober 2020
Expired : No

Jawatan Kosong System Support Engineer Global Helpdesk Selangor 2020 No Company. Good Morning for loyal visitors who are need job. Hopefully not despair stop to find a job that suit with desire your needed. Indeed often find a job that fit is not easy in this year. On this occasion, the admin will give news Jawatan Kosong System Support Engineer Global Helpdesk Selangor 2020 No Company. Here information more detail about Jawatan Kosong System Support Engineer Global Helpdesk Selangor 2020 No Company.

Jawatan Kosong System Support Engineer Global Helpdesk Selangor 2020 No Company

Here is criteria job description that you must meet to submit Jawatan Kosong System Support Engineer Global Helpdesk Selangor 2020 No Company which opened end of this month:

    Responsibilities:-

  • Take ownership of complete incident resolution with a professional, customer-centric attitude.
  • Manage escalated incidents and participate in bridge calls and engaging internal escalation resources.
  • Close tickets in a timely manner following incident resolution
  • Maintain an accurate record of activities using office tools and Incident Management software.
  • Write detailed knowledge articles for escalated incidents to aid colleagues in future troubleshooting.
  • Assist the Global Help Desk Coordinators answer and log incidents in CRM on an as-needed basis
  • Requirements:

  • Bachelor?s degree in Computer Science / Software Engineering or equivalent.
  • Minimum 1 year? experience in a call-centre/technical & helpdesk support.
  • Analytical, problem-solving and decision-making skills.?
  • ?Ability to multi-task and work independently as well as in a group setting.
  • Coursework involving basic to intermediate SQL and PL/SQL.
  • Experience in troubleshooting complex problems.
  • Experience working with international customers.
  • Excellent written and verbal English communication.
  • Basic to intermediate knowledge of application, databases and operating systems
  • Knowledge of Warehouse Management Systems, logistics processes and AS/RS systems
  • Willingness to standby for support service if needed
EPS

Only registried that meet to terms above of that will be called upon to perform debriefing. For that, if you are interested and meet the job candidates Jawatan Kosong System Support Engineer Global Helpdesk Selangor 2020 No Company above, please submit your application before job expired.

Thus news Jawatan Kosong System Support Engineer Global Helpdesk Selangor 2020 No Company that we can inform. hopefully information job today help you all who are seeking employment. If the info above vacancy does not suit with your education, it never hurts to read information another job vacancies below. Finally, we say thank you already visited this website, do not forget to share info this beneficial through twitter. Hope you will find a job and work hard!

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