Jawatan Kosong assistant customer service Malaysia Oktober 2020 Sunway Group

Information of Job Vacancy

Title of Job : Assistant - Customer Service
Company Name : Sunway Group
Placement : Malaysia
Date : 30+ days ago
Expired : No

Jawatan Kosong Assistant Customer Service Malaysia 2020 Sunway Group. Good Morning for my friends who are searching for job. Hopefully not despair stop to find a job that convenient with qualifications your needed. Indeed occasionally find a job that suit is uphill in this year. On this occasion, the admin will give information Jawatan Kosong Assistant Customer Service Malaysia 2020 Sunway Group. Here news more detail about Jawatan Kosong Assistant Customer Service Malaysia 2020 Sunway Group.

Jawatan Kosong Assistant Customer Service Malaysia 2020 Sunway Group

Here is criteria job description that you must meet to fill Jawatan Kosong Assistant Customer Service Malaysia 2020 Sunway Group which opened end of this month:

Job Purpose:

This position is responsible to provide customer service, service information and resolving problems for members and merchants on SUNWAY PALS loyalty program at Sunway Putra Mall.

Duties:

  • Member Recruitment:
    • Encourage new membership signup by promoting at strategic locations in the mall
    • To recruit Sunway Pals members based on set KPI
    • Update of members information in membership database
    • Assist new member enrollment and issue memberships cards
  • Customer Relationship
    • Maintain customer relationship by providing program and service information, attend to inquiries
    • Resolves product or service problems by clarifying the members and merchants complaints; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction; and following up to ensure resolution
    • Maintains members’ complaints records by updating information in the database
  • Operations Planning & Management
    • Counter weekly inventory
    • Prepare, compile and submit weekly reports
  • Campaign Management
    • Assist in monthly promotion campaign
  • Any other duties as and when assigned from time to time

Requirements:

  • Candidates must possess at least a Diploma in any field
  • At least 1 year of working experience in the related field is required for this position
  • Preferably non-executives specializing in Customer Service
  • Willing to work shift hours between 10am to 10pm, 6 days a week.

Functional Competency and Skills:

  • Verbal communication skills
  • Customer service
  • Product and service knowledge
  • Interpersonal skills
  • Problem solving
  • Time management
  • Teamwork

  • Our recruitment team will reach out to shortlisted candidates only

Only job candidates that satisfies to conditions above of that will be called upon to perform stage test. For that, if you are interested and meet the participants Jawatan Kosong Assistant Customer Service Malaysia 2020 Sunway Group above, please submit your application before vacancies closed.

Thus info Jawatan Kosong Assistant Customer Service Malaysia 2020 Sunway Group that we can inform. hopefully information job today help you all who are seeking employment. If the info above vacancy does not suitable with your dreams, it never hurts to read info another job vacancies below. Finally, we say thank you already visited this website, do not forget to share info this beneficial through facebook. Hope you will find a job and work hard!

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