Jawatan Kosong engineer information technology enduser support Melaka Disember 2020 Infineon Technologies

Information of Job Vacancy

Title of Job : Engineer Information Technology - Enduser Support
Company Name : Infineon Technologies
Placement : Melaka
Date : 21 November 2020
Expired : No

Jawatan Kosong Engineer Information Technology Enduser Support Melaka 2020 Infineon Technologies. Good Morning for my friends who are searching for job. Hopefully not despair stop to find a job that convenient with specialties your needed. Indeed occasionally find a job that appropriate is difficult in this year. On this occasion, the admin will give info Jawatan Kosong Engineer Information Technology Enduser Support Melaka 2020 Infineon Technologies. Here news more detail about Jawatan Kosong Engineer Information Technology Enduser Support Melaka 2020 Infineon Technologies.

Jawatan Kosong Engineer Information Technology Enduser Support Melaka 2020 Infineon Technologies

Here is requirements job description that you must meet to fill Jawatan Kosong Engineer Information Technology Enduser Support Melaka 2020 Infineon Technologies which opened end of this month:

Quick Info

Location Melaka
Entry level 0-1 year
Job ID 47733
Start date Jan 18, 2021
Type Full time
Contract Permanent

Job description

In your new role you will:

  • Responsible to categorize, prioritize and resolve incidents and problems raised by Infineon users worldwide
  • Actively monitor incoming contacts via 3 EndUser channels: Calls, web tickets and chats
  • Responsible for the end-to-end lifecycle of incident tickets
  • Provide information and status updates of incidents to our endusers
  • Responsible for the content and releasing of IT Information news
  • Accountable for all content used in support tooling eg: knowledge database, self service portal etc.
  • Participate and drive continuous improvement initiatives and collaborations with 2nd level IT
  • To perform any additional tasks, topics, project as and when advised by Service Desk management

Your Profile

You are best equipped for this task if you have:

  • Bachelor Degree of Information Technology / Computer Science / or any other equivalent course
  • Experienced in IT Service Desk, IT Helpdesk or IT Service Management
  • Mandarin speaker is an added advantage
  • Fresh graduates is encouraged to apply

Why Us

Part of your life. Part of tomorrow.
We make life easier, safer and greener – with technology that achieves more, consumes less and is accessible to everyone. Microelectronics from Infineon is the key to a better future. Efficient use of energy, environmentally-friendly mobility and security in a connected world – we solve some of the most critical challenges that our society faces while taking a conscientious approach to the use of natural resources.
(Malaysia) Sdn Bhd, with its 8.000 employees, is the largest manufacturing site of Infineon. The company has established itself as a leading manufacturing site for Power Semiconductors, Logic Semiconductors, Discrete and Sensor Products. We are committed to increasing productivity, on-time delivery and providing customized solutions while maintaining the highest level of product quality. The success of Infineon Melaka is evidenced by eleven National Awards received from the Prime Minister’s Office as well as 15 corporate awards.


Only job candidates that satisfies to terms above of that will be called upon to perform stage test. For that, if you are interested and meet the job candidates Jawatan Kosong Engineer Information Technology Enduser Support Melaka 2020 Infineon Technologies above, please submit your application before job expired.

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