Jawatan Kosong customer service representative mandarin Kuala Lumpur November 2020 KS (M) Sdn Bhd

Information of Job Vacancy

Title of Job : Customer Service Representative Mandarin
Company Name : KS (M) Sdn Bhd
Placement : Kuala Lumpur
Date : 30+ days ago
Expired : No

Jawatan Kosong Customer Service Representative Mandarin Kuala Lumpur 2020 KS (M) Sdn Bhd. Good Afternoon for my friends who are searching for job. Hopefully not despair give up to find a job that fit with specialties your needed. Indeed sometimes find a job that appropriate is complicated in this year. On this occasion, the admin will give info Jawatan Kosong Customer Service Representative Mandarin Kuala Lumpur 2020 KS (M) Sdn Bhd. Here news more detail about Jawatan Kosong Customer Service Representative Mandarin Kuala Lumpur 2020 KS (M) Sdn Bhd.

Jawatan Kosong Customer Service Representative Mandarin Kuala Lumpur 2020 KS (M) Sdn Bhd

Here is criteria job description that you must meet to submit Jawatan Kosong Customer Service Representative Mandarin Kuala Lumpur 2020 KS (M) Sdn Bhd which opened earlier of this month:

Position: Customer Service Representative (CSR)

Company details: Digital trading platform

Contract Duration: 1- 2 years contract(Renewable), 6 months Probation, Start from mid Sept/Oct/Nov/Dec

Working Location: The Horizon, Bangsar South No.8, Jalan Kerinchi, 59200 Kuala Lumpur

Salary : Fresh Grads: RM 2100 basic + RM 600 language + RM 120 attendance + RM 300 meal + RM 120 phone allowances

  • Candidate with related experience salary can be negotiable

Working Hours:

  • 5 working days per week
  • Rotation shift (24/7 shift) – change monthly
  • 8am – 5pm
  • 4pm – 1am
  • 11pm – 8am

Job Scope

  • Handle daily customer service requests, follow up feedback in a timely manner and solve customer problems, and provide users with satisfactory services.
  • Perform the upgrade operation according to the process and periodically synchronize the progress with the user.
  • Complete other ad hoc tasks assigned by superior.
  • Actively participate in departmental training, learning and assessment. Work in a team to achieve the required KPI elements and SLA.
  • Provide excellent service to all customers at all times and achieve targeted customer satisfaction score.
  • Responsible for customer care, maintain good customer relations, irregular customer return visits, collect and organize user feedback.
  • Act as the subject matter expert and provide coverage advice to customers on their enquiries.

Requirements:

  • Malaysian
  • Fresh graduates (Diploma or Degree)
  • Diploma / Degree - Has experience in Customer Service - priority
  • SPM holders (at least 2 years’ experience in CS)
  • Can speak, read and write in Chinese
  • Below 40 years old

Please send me your resume with photo if you are interested with the job

Job Types: Full-time, Contract, New-Grad

Salary: RM2,100.00 - RM5,000.00 per month

Experience:

  • customer service: 1 year (Preferred)

Education:

  • Diploma/Advanced Diploma (Preferred)

Language:

  • Chinese (Required)

Work Remotely:

  • No

Only applicants that meet to requirements above of that will be called upon to perform debriefing. For that, if you are interested and meet the candidates Jawatan Kosong Customer Service Representative Mandarin Kuala Lumpur 2020 KS (M) Sdn Bhd above, please submit your application before vacancies closed.

Thus info Jawatan Kosong Customer Service Representative Mandarin Kuala Lumpur 2020 KS (M) Sdn Bhd that we can inform. hopefully information job today help you all who are seeking employment. If the info above vacancy does not convenient with your diploma, it never hurts to read information another job vacancies below. Finally, we say thanks already visited this website, do not forget to share information this beneficial through facebook dan twitter. Hope you will find a job and work hard!

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