Jawatan Kosong customer service manager Selangor November 2020 SSF SDN BHD

Information of Job Vacancy

Title of Job : Customer Service Manager
Company Name : SSF SDN BHD
Placement : Selangor
Date : 30+ days ago
Expired : No

Jawatan Kosong Customer Service Manager Selangor 2020 SSF SDN BHD. Good Morning for friends who are need job. Hopefully not despair stop to find a job that suitable with desire your needed. Indeed often find a job that fit is tough in this year. On this occasion, the admin will give info Jawatan Kosong Customer Service Manager Selangor 2020 SSF SDN BHD. Here information more detail about Jawatan Kosong Customer Service Manager Selangor 2020 SSF SDN BHD.

Jawatan Kosong Customer Service Manager Selangor 2020 SSF SDN BHD

Here is requirements job description that you must meet to applying Jawatan Kosong Customer Service Manager Selangor 2020 SSF SDN BHD which opened earlier of this month:

JOB RESPONSIBILITIES
  • Attend and resolve customers inquiries and complains ie Facebook, Instagram, calls, emails ... etc.
  • To achieve department key performance metrics.
  • Assists and guide customer service representatives and oversees their improvement in resolving customer problems.
  • Innovate on processes with an end goal to solve customer’s problems in a better and more efficient way.
  • Ensure smooth communication between CS department and other departments.
  • Liaise with different departments on various issues/matters.
  • Train new customer service representatives.
  • Capable to track, compile, report relevant data for internal usage.
  • Knowledge in using Zendesk advantageous -|- JOB REQUIREMENTS
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, any field.
  • At least 5 year(s) of working experience in the related field is required for this position.
  • Preferably Managers specializing in Customer Service, Call Center or equivalent.
  • Excellent problem-solving abilities.
  • Empathetic and can communicate in a caring and friendly manner.
  • Strong time management skills and motivation to exceed expectations.
  • Ability to work with systems you may not have come across before.
  • Enjoy working in a face paced and changing work environment.
  • Able to lead a team with a passion and drive to help customers and to deliver the best Customer Experience.
  • Good verbal and written communication skills: English
  • Possess a service-oriented customer service mindset.
  • Independent and self-motivated.
  • Excellent attention to details.

Only candidates that satisfies to requirements above of that will be called upon to perform the next test. For that, if you are interested and meet the job candidates Jawatan Kosong Customer Service Manager Selangor 2020 SSF SDN BHD above, please submit your application before expired vacancies.

Thus information Jawatan Kosong Customer Service Manager Selangor 2020 SSF SDN BHD that we can inform. hopefully info job today help you all who are seeking employment. If the info above vacancy does not well suited with your dreams, it never hurts to read info another job vacancies below. Finally, we say gratefulness already visited this website, do not forget to share info this beneficial through social media. Hope you will find a job and work hard!

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